{"id":4180,"date":"2019-08-08T14:40:04","date_gmt":"2019-08-08T12:40:04","guid":{"rendered":"https:\/\/www.serijerez.com\/cuestionario-de-valoracion-sobre-satisfaccion-del-cliente\/"},"modified":"2020-03-11T10:07:19","modified_gmt":"2020-03-11T09:07:19","slug":"questionario-de-avaliacao-da-satisfacao-do-cliente","status":"publish","type":"page","link":"https:\/\/www.serijerez.com\/pt-pt\/questionario-de-avaliacao-da-satisfacao-do-cliente\/","title":{"rendered":"QUESTION\u00c1RIO DE AVALIA\u00c7\u00c3O DA SATISFA\u00c7\u00c3O DO CLIENTE"},"content":{"rendered":"<p>[et_pb_section bb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.0.4&#8243; next_background_color=&#8221;#000000&#8243;][et_pb_fullwidth_code _builder_version=&#8221;4.4.0&#8243; box_shadow_horizontal_tablet=&#8221;0px&#8221; box_shadow_vertical_tablet=&#8221;0px&#8221; box_shadow_blur_tablet=&#8221;40px&#8221; box_shadow_spread_tablet=&#8221;0px&#8221; vertical_offset_tablet=&#8221;0&#8243; horizontal_offset_tablet=&#8221;0&#8243;]<script type=\"text\/javascript\">jQuery(function() { _initLayerSlider( '#layerslider_28_1ob30aw3ven02', {createdWith: '6.9.2', sliderVersion: '6.10.2', allowFullscreen: true, pauseOnHover: 'enabled', skin: 'v6', sliderFadeInDuration: 350, useSrcset: true, skinsPath: 'https:\/\/www.serijerez.com\/wp-content\/plugins\/LayerSlider\/assets\/static\/layerslider\/skins\/', performanceMode: true}); });<\/script><div id=\"layerslider_28_1ob30aw3ven02\"  class=\"ls-wp-container fitvidsignore ls-selectable\" style=\"width:1920px;height:600px;margin:0 auto;margin-bottom: 0px;\"><div class=\"ls-slide\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"596\" src=\"https:\/\/www.serijerez.com\/wp-content\/uploads\/2019\/11\/cuestionarioF2.jpg\" class=\"ls-bg\" alt=\"\" srcset=\"https:\/\/www.serijerez.com\/wp-content\/uploads\/2019\/11\/cuestionarioF2.jpg 1920w, 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data-ls=\"offsetxin:right;transitionout:false;texttransitionin:true;texttypein:chars_asc;position:relative;\">AVALIA\u00c7\u00c3O DA SATISFA\u00c7\u00c3O DO CLIENTE<\/p><div style=\"top:530px;left:917px;background-size:inherit;background-position:inherit;font-size:18px;\" class=\"ls-l ls-html-layer\" data-ls=\"delayin:3000;transitionout:false;position:relative;\"><span class=\"scroll-btn\"><a href=\"#inicio\"><span class=\"mouse\"><span><\/span><\/span><\/a><\/span><\/div><\/div><\/div>[\/et_pb_fullwidth_code][\/et_pb_section][et_pb_section bb_built=&#8221;1&#8243; module_id=&#8221;inicio&#8221; _builder_version=&#8221;4.0.4&#8243; custom_padding=&#8221;0px|||||&#8221; prev_background_color=&#8221;#000000&#8243; next_background_color=&#8221;#000000&#8243;][et_pb_row _builder_version=&#8221;3.26.6&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.0.47&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text 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value=\"pt_PT\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f4189-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"et_pb_contact\">\n\t<div class=\"et_pb_contact_form\">\n\t\t<h3>QUALIDADE DO PRODUTO\n\t\t<\/h3>\n\t<hr \/>\n\t\t<p><b>QUALIDADE DOS NOSSOS PRODUTOS <\/b>*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"calidad-productos\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"calidad-productos\" value=\"Excelente\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Excelente<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"calidad-productos\" value=\"Bom\" \/><span class=\"wpcf7-list-item-label\">Bom<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"calidad-productos\" value=\"Razo\u00e1vel\" \/><span class=\"wpcf7-list-item-label\">Razo\u00e1vel<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"calidad-productos\" value=\"Mau\" \/><span class=\"wpcf7-list-item-label\">Mau<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"calidad-productos\" value=\"Muito mau\" \/><span class=\"wpcf7-list-item-label\">Muito mau<\/span><\/span><\/span><\/span>\n\t\t<\/p>\n\t\t<p><b>EMBALAGEM DO PRODUTO<\/b> *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"embalaje-productos\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"embalaje-productos\" value=\"Excelente\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Excelente<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"embalaje-productos\" value=\"Bom\" \/><span class=\"wpcf7-list-item-label\">Bom<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"embalaje-productos\" value=\"Razo\u00e1vel\" \/><span class=\"wpcf7-list-item-label\">Razo\u00e1vel<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"embalaje-productos\" value=\"Mau\" \/><span class=\"wpcf7-list-item-label\">Mau<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"embalaje-productos\" value=\"Muito mau\" \/><span class=\"wpcf7-list-item-label\">Muito mau<\/span><\/span><\/span><\/span>\n\t\t<\/p>\n\t\t<p><b>PRAZOS DE ENTREGA<\/b> *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"plazos-entrega\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"plazos-entrega\" value=\"Excelente\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Excelente<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"plazos-entrega\" value=\"Bom\" \/><span class=\"wpcf7-list-item-label\">Bom<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"plazos-entrega\" value=\"Razo\u00e1vel\" \/><span class=\"wpcf7-list-item-label\">Razo\u00e1vel<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"plazos-entrega\" value=\"Mau\" \/><span class=\"wpcf7-list-item-label\">Mau<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"plazos-entrega\" value=\"Muito mau\" \/><span class=\"wpcf7-list-item-label\">Muito mau<\/span><\/span><\/span><\/span>\n\t\t<\/p>\n\t\t<p><b>N\u00cdVEL DE COMPETITIVIDADE DOS NOSSOS PRE\u00c7OS<\/b> *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"competitividad-precios\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"competitividad-precios\" value=\"Excelente\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Excelente<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"competitividad-precios\" value=\"Bom\" \/><span class=\"wpcf7-list-item-label\">Bom<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"competitividad-precios\" value=\"Razo\u00e1vel\" \/><span class=\"wpcf7-list-item-label\">Razo\u00e1vel<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"competitividad-precios\" value=\"Mau\" \/><span class=\"wpcf7-list-item-label\">Mau<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"competitividad-precios\" value=\"Muito mau\" \/><span class=\"wpcf7-list-item-label\">Muito mau<\/span><\/span><\/span><\/span>\n\t\t<\/p>\n\t\t<h3>QUALIDADE DO SERVI\u00c7O\n\t\t<\/h3>\n\t<hr \/>\n\t\t<p><b>PROFISSIONALISMO DA NOSSA REDE DE VENDAS<\/b> *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"profesionalidad\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"profesionalidad\" value=\"Excelente\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Excelente<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"profesionalidad\" value=\"Bom\" \/><span class=\"wpcf7-list-item-label\">Bom<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"profesionalidad\" value=\"Razo\u00e1vel\" \/><span class=\"wpcf7-list-item-label\">Razo\u00e1vel<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"profesionalidad\" value=\"Mau\" \/><span class=\"wpcf7-list-item-label\">Mau<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"profesionalidad\" value=\"Muito mau\" \/><span class=\"wpcf7-list-item-label\">Muito mau<\/span><\/span><\/span><\/span>\n\t\t<\/p>\n\t\t<p><b>CAPACIDADE E RAPIDEZ NA GEST\u00c3O DO SEU PEDIDO<\/b> *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"gestion-pedido\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"gestion-pedido\" value=\"Excelente\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Excelente<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"gestion-pedido\" value=\"Bom\" \/><span class=\"wpcf7-list-item-label\">Bom<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"gestion-pedido\" value=\"Razo\u00e1vel\" \/><span class=\"wpcf7-list-item-label\">Razo\u00e1vel<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"gestion-pedido\" value=\"Mau\" \/><span class=\"wpcf7-list-item-label\">Mau<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"gestion-pedido\" value=\"Muito mau\" \/><span class=\"wpcf7-list-item-label\">Muito mau<\/span><\/span><\/span><\/span>\n\t\t<\/p>\n\t\t<p><b>CLAREZA E PRECIS\u00c3O DOS NOSSOS DOCUMENTOS <\/b>*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"documentacion\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"documentacion\" value=\"Excelente\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Excelente<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"documentacion\" value=\"Bom\" \/><span class=\"wpcf7-list-item-label\">Bom<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"documentacion\" value=\"Razo\u00e1vel\" \/><span class=\"wpcf7-list-item-label\">Razo\u00e1vel<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"documentacion\" value=\"Mau\" \/><span class=\"wpcf7-list-item-label\">Mau<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"documentacion\" value=\"Muito mau\" \/><span class=\"wpcf7-list-item-label\">Muito mau<\/span><\/span><\/span><\/span>\n\t\t<\/p>\n\t\t<p><b>RESOLU\u00c7\u00c3O DE INCID\u00caNCIAS<\/b> *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"incidencias\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"incidencias\" value=\"Excelente\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Excelente<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"incidencias\" value=\"Bom\" \/><span class=\"wpcf7-list-item-label\">Bom<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"incidencias\" value=\"Razo\u00e1vel\" \/><span class=\"wpcf7-list-item-label\">Razo\u00e1vel<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"incidencias\" value=\"Mau\" \/><span class=\"wpcf7-list-item-label\">Mau<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"incidencias\" value=\"Muito mau\" \/><span class=\"wpcf7-list-item-label\">Muito mau<\/span><\/span><\/span><\/span>\n\t\t<\/p>\n\t\t<h3>IMAGEM DA EMPRESA\n\t\t<\/h3>\n\t<hr \/>\n\t\t<p><b>OPINI\u00c3O GERAL SOBRE A NOSSA EMPRESA <\/b>*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"opinion\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"opinion\" value=\"Excelente\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Excelente<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"opinion\" value=\"Bom\" \/><span class=\"wpcf7-list-item-label\">Bom<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"opinion\" value=\"Razo\u00e1vel\" \/><span class=\"wpcf7-list-item-label\">Razo\u00e1vel<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"opinion\" value=\"Mau\" \/><span class=\"wpcf7-list-item-label\">Mau<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"opinion\" value=\"Muito mau\" \/><span class=\"wpcf7-list-item-label\">Muito mau<\/span><\/span><\/span><\/span>\n\t\t<\/p>\n\t\t<p><b>INDIQUE OS DOIS PRINCIPAIS PONTOS FORTES DA SERIJEREZ COMO FORNECEDOR<\/b>\n\t\t<\/p>\n\t\t<p ><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"puntos\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"puntos\"><\/textarea><\/span>\n\t\t<\/p>\n\t\t<p><b>INDIQUE AS ANOMALIAS OU INCID\u00caNCIAS DETECTADAS NO SEU RELACIONAMENTO COM SERIJEREZ<\/b>\n\t\t<\/p>\n\t\t<p ><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"anomalias\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"anomalias\"><\/textarea><\/span>\n\t\t<\/p>\n\t\t<p><b>COMO PODER\u00cdAMOS MELHORAR A QUALIDADE DO PRODUTO E DOS SERVI\u00c7OS QUE OFERECEMOS?<\/b>\n\t\t<\/p>\n\t\t<p ><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"mejoras\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"mejoras\"><\/textarea><\/span>\n\t\t<\/p>\n\t\t<h3>PREENCHIDO POR\n\t\t<\/h3>\n\t<hr \/>\n\t\t<p><b>Empresa <\/b>*\n\t\t<\/p>\n\t\t<p \"><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"empresa\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"empresa\" \/><\/span>\n\t\t<\/p>\n\t\t<p><b>Nome<\/b> *\n\t\t<\/p>\n\t\t<p><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"persona\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"persona\" \/><\/span>\n\t\t<\/p>\n\t\t<p><b>Email *<\/b>\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t<\/p>\n\t\t<p><b>DATA *<\/b>\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"fecha\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-required wpcf7-validates-as-date\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"fecha\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-842\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-842\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">Li e aceito a <a href=\"https:\/\/www.serijerez.com\/pt-pt\/politica-de-protecao-de-dados\/\">Pol\u00edtica de Privacidade e Prote\u00e7\u00e3o de Dados<\/a>.<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"checkbox-14\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"checkbox-14[]\" value=\"Sim, quero receber informa\u00e7\u00e3o sobre produtos e servi\u00e7os da SERIJEREZ\" \/><span class=\"wpcf7-list-item-label\">Sim, quero receber informa\u00e7\u00e3o sobre produtos e servi\u00e7os da SERIJEREZ<\/span><\/span><\/span><\/span>\n<\/p>\n<div class=\"et_contact_bottom_container\">\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner et_pb_contact_submit et_pb_button\" type=\"submit\" value=\"Enviar\" \/>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" 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header_3_text_shadow_horizontal_length=&#8221;header_3_text_shadow_style,%91object Object%93&#8243; header_3_text_shadow_vertical_length=&#8221;header_3_text_shadow_style,%91object Object%93&#8243; header_3_text_shadow_blur_strength=&#8221;header_3_text_shadow_style,%91object Object%93&#8243; header_4_text_shadow_horizontal_length=&#8221;header_4_text_shadow_style,%91object Object%93&#8243; header_4_text_shadow_vertical_length=&#8221;header_4_text_shadow_style,%91object Object%93&#8243; header_4_text_shadow_blur_strength=&#8221;header_4_text_shadow_style,%91object Object%93&#8243; header_5_text_shadow_horizontal_length=&#8221;header_5_text_shadow_style,%91object Object%93&#8243; header_5_text_shadow_vertical_length=&#8221;header_5_text_shadow_style,%91object Object%93&#8243; header_5_text_shadow_blur_strength=&#8221;header_5_text_shadow_style,%91object Object%93&#8243; header_6_text_shadow_horizontal_length=&#8221;header_6_text_shadow_style,%91object Object%93&#8243; header_6_text_shadow_vertical_length=&#8221;header_6_text_shadow_style,%91object Object%93&#8243; header_6_text_shadow_blur_strength=&#8221;header_6_text_shadow_style,%91object Object%93&#8243; vertical_offset_tablet=&#8221;0&#8243; horizontal_offset_tablet=&#8221;0&#8243;]<\/p>\n<p>A SUA OPINI\u00c3O \u00c9 MUITO IMPORTANTE PARA N\u00d3S <br \/>E AJUDA-NOS A MELHORAR DIARIAMENTE<br \/>O NOSSO ATENDIMENTO E SERVI\u00c7OS<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.0.4&#8243;][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p><script type=\"text\/javascript\">jQuery(function() { _initLayerSlider( '#layerslider_28_1ffgpspk5seoa', {createdWith: '6.9.2', sliderVersion: '6.10.2', allowFullscreen: true, pauseOnHover: 'enabled', skin: 'v6', sliderFadeInDuration: 350, useSrcset: true, skinsPath: 'https:\/\/www.serijerez.com\/wp-content\/plugins\/LayerSlider\/assets\/static\/layerslider\/skins\/', performanceMode: true}); });<\/script><div id=\"layerslider_28_1ffgpspk5seoa\"  class=\"ls-wp-container fitvidsignore ls-selectable\" style=\"width:1920px;height:600px;margin:0 auto;margin-bottom: 0px;\"><div class=\"ls-slide\"><img loading=\"lazy\" width=\"1920\" height=\"596\" src=\"https:\/\/www.serijerez.com\/wp-content\/uploads\/2019\/11\/cuestionarioF2.jpg\" class=\"ls-bg\" alt=\"\" decoding=\"async\" srcset=\"https:\/\/www.serijerez.com\/wp-content\/uploads\/2019\/11\/cuestionarioF2.jpg 1920w, https:\/\/www.serijerez.com\/wp-content\/uploads\/2019\/11\/cuestionarioF2-1280x397.jpg 1280w, https:\/\/www.serijerez.com\/wp-content\/uploads\/2019\/11\/cuestionarioF2-980x304.jpg 980w, https:\/\/www.serijerez.com\/wp-content\/uploads\/2019\/11\/cuestionarioF2-480x149.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1920px, 100vw\" \/><h1 style=\"top:516px;left:1676px;text-align:center;background-size:inherit;background-position:inherit;font-size:30px;line-height:40px;color:#f0be35;\" class=\"ls-l ls-text-layer\" data-ls=\"offsetxin:right;transitionout:false;position:relative;\">QUALIDADE<\/h1><p style=\"top:556px;left:1292px;text-align:center;background-size:inherit;background-position:inherit;font-size:27px;line-height:40px;color:545454px;\" class=\"ls-l ls-text-layer\" data-ls=\"offsetxin:right;transitionout:false;texttransitionin:true;texttypein:chars_asc;position:relative;\">AVALIA\u00c7\u00c3O DA SATISFA\u00c7\u00c3O DO CLIENTE<\/p><div style=\"top:530px;left:917px;background-size:inherit;background-position:inherit;font-size:18px;\" class=\"ls-l ls-html-layer\" data-ls=\"delayin:3000;transitionout:false;position:relative;\"><span class=\"scroll-btn\"><a href=\"#inicio\"><span class=\"mouse\"><span><\/span><\/span><\/a><\/span><\/div><\/div><\/div> QUESTION\u00c1RIO Estimado cliente, de modo a podermos melhorar os nossos produtos e servi\u00e7os, e para que possamos compreender e adaptarmo-nos da melhor maneira \u00e0s suas necessidades, pedimos-lhe por favor que preencha este formul\u00e1rio e nos envie. Agradecemos desde j\u00e1 a sua disponibilidade e colabora\u00e7\u00e3o. \n<div class=\"wpcf7 no-js\" id=\"wpcf7-f4189-o2\" lang=\"pt-PT\" dir=\"ltr\" data-wpcf7-id=\"4189\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/pt-pt\/wp-json\/wp\/v2\/pages\/4180#wpcf7-f4189-o2\" method=\"post\" class=\"wpcf7-form init wpcf7-acceptance-as-validation\" aria-label=\"Formul\u00e1rio de contacto\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"4189\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"pt_PT\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f4189-o2\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"et_pb_contact\">\n\t<div class=\"et_pb_contact_form\">\n\t\t<h3>QUALIDADE DO PRODUTO\n\t\t<\/h3>\n\t<hr \/>\n\t\t<p><b>QUALIDADE DOS NOSSOS PRODUTOS <\/b>*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"calidad-productos\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"calidad-productos\" value=\"Excelente\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Excelente<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"calidad-productos\" value=\"Bom\" \/><span class=\"wpcf7-list-item-label\">Bom<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"calidad-productos\" value=\"Razo\u00e1vel\" \/><span class=\"wpcf7-list-item-label\">Razo\u00e1vel<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"calidad-productos\" value=\"Mau\" \/><span class=\"wpcf7-list-item-label\">Mau<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"calidad-productos\" value=\"Muito mau\" \/><span class=\"wpcf7-list-item-label\">Muito mau<\/span><\/span><\/span><\/span>\n\t\t<\/p>\n\t\t<p><b>EMBALAGEM DO PRODUTO<\/b> *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"embalaje-productos\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"embalaje-productos\" value=\"Excelente\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Excelente<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"embalaje-productos\" value=\"Bom\" \/><span class=\"wpcf7-list-item-label\">Bom<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"embalaje-productos\" value=\"Razo\u00e1vel\" \/><span class=\"wpcf7-list-item-label\">Razo\u00e1vel<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"embalaje-productos\" value=\"Mau\" \/><span class=\"wpcf7-list-item-label\">Mau<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"embalaje-productos\" value=\"Muito mau\" \/><span class=\"wpcf7-list-item-label\">Muito mau<\/span><\/span><\/span><\/span>\n\t\t<\/p>\n\t\t<p><b>PRAZOS DE ENTREGA<\/b> *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"plazos-entrega\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"plazos-entrega\" value=\"Excelente\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Excelente<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"plazos-entrega\" value=\"Bom\" \/><span class=\"wpcf7-list-item-label\">Bom<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"plazos-entrega\" value=\"Razo\u00e1vel\" \/><span class=\"wpcf7-list-item-label\">Razo\u00e1vel<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"plazos-entrega\" value=\"Mau\" \/><span class=\"wpcf7-list-item-label\">Mau<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"plazos-entrega\" value=\"Muito mau\" \/><span class=\"wpcf7-list-item-label\">Muito mau<\/span><\/span><\/span><\/span>\n\t\t<\/p>\n\t\t<p><b>N\u00cdVEL DE COMPETITIVIDADE DOS NOSSOS PRE\u00c7OS<\/b> *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"competitividad-precios\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"competitividad-precios\" value=\"Excelente\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Excelente<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"competitividad-precios\" value=\"Bom\" \/><span class=\"wpcf7-list-item-label\">Bom<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"competitividad-precios\" value=\"Razo\u00e1vel\" \/><span class=\"wpcf7-list-item-label\">Razo\u00e1vel<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"competitividad-precios\" value=\"Mau\" \/><span class=\"wpcf7-list-item-label\">Mau<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"competitividad-precios\" value=\"Muito mau\" \/><span class=\"wpcf7-list-item-label\">Muito mau<\/span><\/span><\/span><\/span>\n\t\t<\/p>\n\t\t<h3>QUALIDADE DO SERVI\u00c7O\n\t\t<\/h3>\n\t<hr \/>\n\t\t<p><b>PROFISSIONALISMO DA NOSSA REDE DE VENDAS<\/b> *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"profesionalidad\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"profesionalidad\" value=\"Excelente\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Excelente<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"profesionalidad\" value=\"Bom\" \/><span class=\"wpcf7-list-item-label\">Bom<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"profesionalidad\" value=\"Razo\u00e1vel\" \/><span class=\"wpcf7-list-item-label\">Razo\u00e1vel<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"profesionalidad\" value=\"Mau\" \/><span class=\"wpcf7-list-item-label\">Mau<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"profesionalidad\" value=\"Muito mau\" \/><span class=\"wpcf7-list-item-label\">Muito mau<\/span><\/span><\/span><\/span>\n\t\t<\/p>\n\t\t<p><b>CAPACIDADE E RAPIDEZ NA GEST\u00c3O DO SEU PEDIDO<\/b> *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"gestion-pedido\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"gestion-pedido\" value=\"Excelente\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Excelente<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"gestion-pedido\" value=\"Bom\" \/><span class=\"wpcf7-list-item-label\">Bom<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"gestion-pedido\" value=\"Razo\u00e1vel\" \/><span class=\"wpcf7-list-item-label\">Razo\u00e1vel<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"gestion-pedido\" value=\"Mau\" \/><span class=\"wpcf7-list-item-label\">Mau<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"gestion-pedido\" value=\"Muito mau\" \/><span class=\"wpcf7-list-item-label\">Muito mau<\/span><\/span><\/span><\/span>\n\t\t<\/p>\n\t\t<p><b>CLAREZA E PRECIS\u00c3O DOS NOSSOS DOCUMENTOS <\/b>*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"documentacion\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"documentacion\" value=\"Excelente\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Excelente<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"documentacion\" value=\"Bom\" \/><span class=\"wpcf7-list-item-label\">Bom<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"documentacion\" value=\"Razo\u00e1vel\" \/><span class=\"wpcf7-list-item-label\">Razo\u00e1vel<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"documentacion\" value=\"Mau\" \/><span class=\"wpcf7-list-item-label\">Mau<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"documentacion\" value=\"Muito mau\" \/><span class=\"wpcf7-list-item-label\">Muito mau<\/span><\/span><\/span><\/span>\n\t\t<\/p>\n\t\t<p><b>RESOLU\u00c7\u00c3O DE INCID\u00caNCIAS<\/b> *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"incidencias\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"incidencias\" value=\"Excelente\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Excelente<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"incidencias\" value=\"Bom\" \/><span class=\"wpcf7-list-item-label\">Bom<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"incidencias\" value=\"Razo\u00e1vel\" \/><span class=\"wpcf7-list-item-label\">Razo\u00e1vel<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"incidencias\" value=\"Mau\" \/><span class=\"wpcf7-list-item-label\">Mau<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"incidencias\" value=\"Muito mau\" \/><span class=\"wpcf7-list-item-label\">Muito mau<\/span><\/span><\/span><\/span>\n\t\t<\/p>\n\t\t<h3>IMAGEM DA EMPRESA\n\t\t<\/h3>\n\t<hr \/>\n\t\t<p><b>OPINI\u00c3O GERAL SOBRE A NOSSA EMPRESA <\/b>*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"opinion\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"opinion\" value=\"Excelente\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Excelente<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"opinion\" value=\"Bom\" \/><span class=\"wpcf7-list-item-label\">Bom<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"opinion\" value=\"Razo\u00e1vel\" \/><span class=\"wpcf7-list-item-label\">Razo\u00e1vel<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"opinion\" value=\"Mau\" \/><span class=\"wpcf7-list-item-label\">Mau<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"opinion\" value=\"Muito mau\" \/><span class=\"wpcf7-list-item-label\">Muito mau<\/span><\/span><\/span><\/span>\n\t\t<\/p>\n\t\t<p><b>INDIQUE OS DOIS PRINCIPAIS PONTOS FORTES DA SERIJEREZ COMO FORNECEDOR<\/b>\n\t\t<\/p>\n\t\t<p ><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"puntos\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"puntos\"><\/textarea><\/span>\n\t\t<\/p>\n\t\t<p><b>INDIQUE AS ANOMALIAS OU INCID\u00caNCIAS DETECTADAS NO SEU RELACIONAMENTO COM SERIJEREZ<\/b>\n\t\t<\/p>\n\t\t<p ><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"anomalias\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"anomalias\"><\/textarea><\/span>\n\t\t<\/p>\n\t\t<p><b>COMO PODER\u00cdAMOS MELHORAR A QUALIDADE DO PRODUTO E DOS SERVI\u00c7OS QUE OFERECEMOS?<\/b>\n\t\t<\/p>\n\t\t<p ><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"mejoras\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"mejoras\"><\/textarea><\/span>\n\t\t<\/p>\n\t\t<h3>PREENCHIDO POR\n\t\t<\/h3>\n\t<hr \/>\n\t\t<p><b>Empresa <\/b>*\n\t\t<\/p>\n\t\t<p \"><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"empresa\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"empresa\" \/><\/span>\n\t\t<\/p>\n\t\t<p><b>Nome<\/b> *\n\t\t<\/p>\n\t\t<p><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"persona\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"persona\" \/><\/span>\n\t\t<\/p>\n\t\t<p><b>Email *<\/b>\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t<\/p>\n\t\t<p><b>DATA *<\/b>\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"fecha\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-required wpcf7-validates-as-date\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"fecha\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-842\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-842\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">Li e aceito a <a href=\"https:\/\/www.serijerez.com\/pt-pt\/politica-de-protecao-de-dados\/\">Pol\u00edtica de Privacidade e Prote\u00e7\u00e3o de Dados<\/a>.<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"checkbox-14\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item 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